4-Night Mexico Cruise

Serenade of the Seas receives high marks for its friendly and attentive staff, enjoyable itineraries, and overall cruise experience. Guests consistently praise the service, food quality, and entertainment, though some note the ship is showing its age and could benefit from refurbishment. Dining variety and entertainment options receive mixed feedback, with some guests wishing for more diverse menus and activities. Pricing and value are generally seen as fair, but some guests mention increasing costs for drinks and extras. Excursions and ports are mostly well-received, though a few ports and tours did not meet expectations. The ship's cleanliness and maintenance are usually good, but a few reviews mention areas needing improvement. Crowds and atmosphere are positively noted, especially the more intimate feel of the smaller ship. Internet and specialty services are less frequently mentioned, but some guests express disappointment with connectivity and certain amenities.