Independence of the Seas receives generally positive reviews for its service, entertainment, and family-friendly atmosphere. Many guests praise the friendliness of the staff, the variety of activities, and the cleanliness of the ship. However, there are recurring criticisms about food quality, crowded public areas, and extra charges for amenities that were once included. Some guests also mention inconsistent service and aging ship facilities. Overall, the cruise offers a fun and memorable experience, especially for families and multi-generational groups, but there are areas where improvements could be made.