Independence of the Seas receives generally positive reviews for its service, entertainment, and variety of activities, making it a popular choice for families and multi-generational groups. Many guests praise the friendliness and professionalism of the staff, the cleanliness of the ship, and the range of onboard entertainment. However, some reviewers note a decline in food quality, crowded public areas, and a sense of being 'nickel and dimed' for extras. While most guests enjoyed their cruise and would recommend or return, there are recurring concerns about inconsistent service, dated accommodations, and extra charges for amenities that were previously included.