Enchantment of the Seas receives high praise for its exceptional service and friendly staff, with many guests feeling well cared for and valued. The food and dining experience is mixed, with some guests enjoying the variety and quality, while others note repetitive menus and declining standards compared to previous years. Entertainment and activities are generally appreciated, especially live music and shows, though some guests mention a reduction in large-scale productions and limited options for children. The ship itself is noted to be older and in need of refurbishment, with some areas showing wear, but cleanliness and maintenance are generally satisfactory. Excursions and ports are highlights for many, though some express disappointment with itinerary changes or limited time at destinations. Overall, the cruise offers good value, especially for the price, but some guests feel that cost-cutting measures are noticeable. Crowds and atmosphere can be affected by the number of children on board, and embarkation/debarkation processes are occasionally described as chaotic. Specialty services and extras, such as dietary accommodations, are appreciated, but some guests feel nickel-and-dimed by additional charges.