Brilliance of the Seas receives high praise for its exceptional staff, cleanliness, and overall cruise experience. Guests consistently highlight the friendly and attentive service, delicious food, and enjoyable entertainment. While many appreciate the ship's intimate size and well-maintained facilities, some note areas for improvement such as dated decor, occasional maintenance issues, and mixed experiences with food and entertainment quality. The ship is well-suited for families and those seeking a relaxing, well-organized cruise, though some guests prefer the amenities of larger or newer ships.