The Ruby Princess receives generally positive reviews for its service, ship cleanliness, and memorable itineraries, especially to Alaska and the Panama Canal. Many guests praise the friendly and accommodating crew, comfortable accommodations, and enjoyable excursions. However, there are recurring criticisms regarding food quality, entertainment variety, and some aspects of service, with several guests noting a decline compared to previous years. Crowding, extra charges, and internet connectivity are also common complaints. Overall, the ship offers a solid cruise experience, but some areas could use improvement to match guest expectations.