The Island Princess receives generally positive reviews for its service, entertainment, and unique itineraries, especially the Panama Canal and Alaska routes. Guests frequently praise the friendliness and professionalism of the staff, comfortable accommodations, and enjoyable excursions. However, there are recurring criticisms regarding food quality and variety, ship maintenance, crowded public spaces, and the value of certain add-ons like internet and excursions. Some guests also experienced itinerary changes and organizational issues with excursions. Overall, the ship offers a solid cruise experience, but with room for improvement in several key areas.