The Grand Princess receives generally positive reviews for its service, staff friendliness, and overall cruise experience, especially for relaxing itineraries to Alaska, Hawaii, and Mexico. Many guests praise the crew and highlight memorable moments, but there are recurring criticisms about the ship's age, food quality, entertainment variety, and some logistical issues. The ship is seen as well-suited for older travelers, but some guests find the activities and amenities lacking compared to newer ships. Value for money is considered fair, though some feel nickel-and-dimed for extras. Excursions are mostly well-received, but port times and descriptions can be inconsistent. Overall, the Grand Princess offers a classic cruise experience with standout service, but could benefit from updates and more diverse offerings.