The Emerald Princess receives generally positive reviews for its staff, service, and itineraries, with many guests praising the friendliness and professionalism of the crew. However, there are recurring criticisms regarding food quality and variety, entertainment, embarkation/disembarkation processes, and crowded public spaces. The ship is described as clean and well-maintained, though some note it is showing its age. Excursions and ports are often highlights, but some guests found them poorly organized or lacking in value. Pricing is seen as fair by some, but others mention feeling 'nickel and dimed.' Internet and app connectivity are frequently cited as weak points. Overall, the experience is enjoyable for most, but there are notable areas for improvement.