The Emerald Princess receives generally positive reviews for its service, staff friendliness, and interesting itineraries, especially for destinations like the Panama Canal, Alaska, and the British Isles. Many guests praise the ship's cleanliness and the professionalism of the crew. However, there are recurring criticisms regarding the quality and variety of food, crowded public spaces, embarkation/disembarkation processes, and inconsistent entertainment. Some guests also mention issues with internet connectivity and specialty services. Overall, the ship offers a solid cruise experience, but there are areas for improvement, particularly in dining and logistics.