Pride of America receives mixed reviews, with many guests praising the itinerary and the opportunity to see multiple Hawaiian islands efficiently. Service is often described as friendly and helpful, though some report understaffing and inconsistent experiences. Food quality and dining options are a frequent point of contention, with some guests enjoying specialty restaurants while others find main dining room offerings mediocre. Entertainment and activities are generally seen as limited compared to other cruise lines. Cabins are clean but often considered small or in need of updates. Ship cleanliness is mostly positive, though some mention maintenance issues. Pricing is seen as high, especially with added surcharges and limited inclusions. Excursions are a highlight for many, though some report cancellations or lack of availability. The ship rarely feels overcrowded, but reduced staffing impacts the atmosphere. Internet is widely criticized. Specialty services like the spa and butler service receive positive remarks, but some amenities are lacking compared to other ships.