The Norwegian Star receives mixed reviews, with many guests praising the friendly staff, interesting itineraries, and enjoyable entertainment. However, there are recurring complaints about food quality, slow service, ship maintenance, and issues with port changes or cancellations. While some guests found the cruise to be a great value and had memorable experiences, others felt disappointed by aspects such as cabin comfort, excursion pricing, and the overall ship condition. The cruise line's freestyle approach and specialty dining options are appreciated by some, but others feel the experience falls short compared to other major cruise lines.