The Norwegian Jade receives mixed reviews, with many guests praising the friendly staff, interesting itineraries, and overall cruise experience, while others express disappointment with service consistency, food quality, entertainment, and value for money. The ship is appreciated for its cleanliness and well-organized operations, but some guests note issues with cabin size, internet connectivity, and excursion organization. Specialty dining and certain staff members receive high marks, but there are concerns about cutbacks, crowded excursions, and extra charges. Overall, the Jade offers a solid cruise experience, especially for those prioritizing destinations and friendly service, but may fall short for those seeking top-tier amenities and entertainment.