The Norwegian Getaway receives generally positive reviews for its service, food, entertainment, and overall cruise experience. Many guests praise the friendly and helpful staff, the variety of dining options, and the quality of entertainment. However, there are recurring complaints about crowded conditions, extra charges for amenities, inconsistent food quality outside specialty restaurants, and issues with excursions and embarkation/disembarkation. Cabins are often described as clean but sometimes cramped. The ship is well-maintained, but some guests feel the value is diminished by frequent upselling and additional costs.