The Norwegian Getaway receives generally positive reviews for its service, food, entertainment, and ship quality, with many guests praising the friendly staff and variety of activities. However, some guests note issues with overcrowding, inconsistent food quality outside specialty restaurants, and extra charges for amenities. Excursions and embarkation/disembarkation processes receive mixed feedback. Overall, the ship is considered a good value for many, especially for families and those who enjoy freestyle cruising, but some experienced cruisers found it lacking compared to other lines.