The Norwegian Breakaway receives generally positive reviews for its service, food, entertainment, and variety of activities, with many guests praising the staff's friendliness and the ship's cleanliness. The Haven suites and exclusive areas are especially well-regarded. However, common criticisms include overcrowding, extra charges for specialty dining and services, inconsistent service quality, and issues with smoke in public areas. Some guests found the excursions and embarkation/disembarkation processes disorganized or slow. Overall, the ship offers a fun and lively atmosphere with plenty to do, but guests should be prepared for crowds and additional costs.