MSC Divina receives mixed reviews, with many guests praising the ship's beauty, friendly staff, and entertainment, while others express disappointment with food quality, crowding, and some aspects of service. The ship is often described as clean and well-maintained, but issues such as crowded public areas, inconsistent dining experiences, and surprise service fees are common points of criticism. Overall, guests find the cruise to be a good value for the price, especially for first-time cruisers, but seasoned travelers note that it falls short compared to other major cruise lines.