The Holland America Zuiderdam receives high marks for its exceptional service, friendly and attentive crew, and well-organized operations. Food and dining are generally praised, though some guests found the main dining room selections repetitive or not up to par with other cruise lines. Entertainment and activities are varied, with musical performances and enrichment lectures standing out, but some reviewers found daytime and main stage options lacking. Cabins are often described as comfortable and spacious, though a few guests noted issues with storage and maintenance. The ship is clean and well-maintained, but some areas could use updates. Excursions are generally well-received, though there are complaints about missed ports and communication. Pricing is considered good value by many, but some specialty services and excursions are seen as overpriced. The atmosphere is relaxed and caters to an older crowd, making it ideal for those seeking a slower-paced vacation.