Holland America Volendam receives high praise for its exceptional service, friendly staff, and well-organized excursions. Many guests enjoyed the diverse itineraries and interesting ports of call, though some felt certain excursions were overpriced or poorly managed. The food is generally considered good, with some standout specialty dining experiences, but there are occasional complaints about buffet quality and extra charges for menu items. The ship is described as clean and comfortable, though some mention dated decor and maintenance issues. Entertainment and activities are appreciated, especially for older travelers, but some guests found options limited on the smaller ship. Overall, the Volendam offers a pleasant cruise experience with a few areas for improvement.