The Koningsdam by Holland America Line receives generally positive reviews for its service, food, and ship quality, with many guests praising the friendly and attentive staff, comfortable accommodations, and enjoyable itineraries. However, there are recurring criticisms regarding repetitive or underwhelming entertainment, crowded public areas, and inconsistent food quality in some venues. Excursions are often described as overpriced or poorly organized, and some guests mention issues with embarkation/disembarkation and extra charges. Overall, the ship is seen as a solid choice for a relaxing cruise, especially for those who value excellent service and a well-maintained vessel, though it may not be ideal for those seeking vibrant nightlife or a wide variety of onboard activities.