AmaWaterways cruises, particularly on the AmaSerena, receive overwhelmingly positive reviews for their exceptional service, high-quality food, well-organized excursions, and comfortable accommodations. Guests consistently praise the friendly and attentive staff, the cleanliness and maintenance of the ship, and the variety of activities and tours available. While a few minor criticisms are noted—such as occasional issues with wine selection, dining room noise, or tour pacing—most guests describe their experience as first-class, exceeding expectations, and highly recommend the cruise line.